Frequently asked questions
How does paying with stablecoins work?
You pay with USDT or USDC on a supported network. Our payment provider detects and confirms the transaction, then your keys and access codes unlock automatically.
What checkout methods are available?
Hosted checkout (opens in a new tab), an embedded widget, or our custom checkout page with a QR code and copyable payment address.
What if my payment is late, underpaid, overpaid, or expired?
Late transfers after expiry are not credited — start a new payment from your order page instead. Underpaid orders can be topped up during the payment window. Overpaid orders are still fulfilled, and any excess is handled per our refund policy. Expired orders simply start a fresh payment.
How do I redeem my key?
Each product page lists redeem instructions. After payment, your order page shows each key with the instructions and a copy button.
How do I find my orders again?
Use the email you provided at checkout on the "Find your orders" page. We don't send emails, so save your order number and link after checkout.